Heather Black
Training and Library Solutions Consultant, Atlas Systems, Inc.
Courses
- 2015 ILLiad Conference App Demo
- Access Services Concierge Exclusive Content
- Aeon Refresher Demo Series
- All Things Bright and Beautiful: Implementing ILLiad’s Most Recent Features
- An Introduction to ILLiad Borrowing
- An Introduction to ILLiad Lending
- Ares Copyright Overview
- Ares Copyright Processing
- Ares Release Videos
- Atlas Resources
- Buy It Now: Routing Rules for Acquisitions
- Concierge Newsletter
- Copyright Processing in ILLiad
- Deflection for OCLC Loans
- Demystifying Basic ILLiad Processing - 2016 ILLiad Preconference
- Digital Dilemmas: Electronic Resources & ILLiad (Conference Presentation)
- Digital Dilemmas: ILL, Electronic Resources and ILLiad Processing
- Document Delivery
- Document Delivery for Articles
- Exceptions to the ILLiad Workflow
- Force Field Up: Deflection Policies for Lending
- Hand-in-hand: How ILLiad and OCLC work together
- ILLiad 8.4: Implementing New Features
- ILLiad and International ILL
- ILLiad Basics Training Series
- ILLiad Billing Foundations
- ILLiad Billing Processing
- ILLiad Copyright Issues and Processing
- ILLiad for Distance Education
- ILLiad Process Point Series
- ILLiad Tune-up Top Ten
- ILLiad Update Videos
- ILLiad Web Platform Configuration
- Just Let It Go: Direct Request
- Just Let It Go: Implementing Direct Request (Conference Presentation)
- Lender Address Records
- Make ILLiad Your Own: Customizations to Reflect your Local Policies
- Minding your Flags & Queues: Tools to Organize your Work
- Navigate the Client
- Not Just a Pretty Interface: Client Customization for Efficient Workflows
- Overdue Processing
- Routing Rules!
- Scan and Deliver
- Smithsonian Training Recordings
- The ILL Fundamentals: How Pieces Fit - 2016 ILLiad Preconference
- Tools for Acquisitions and Collection Development