ILLiad includes powerful customization options for automating and organizing work. This session will focus on using flags, custom queues, and system routing to reduce staff time spent on routine tasks. We'll review how to implement these features and discuss their use within context. Participants will also work in groups on case studies to use the tools to solve workflow problems. Bring your own workflow issues and leave with a solution.

Author
Heather Black
Subjects
ILLiad 2015 Pre-Conference
Products
ILLiad
Duration
1h 57m 37s
Created
May 04, 2015
Updated
May 04, 2015

Minding Your Flags Part 1
51m 21s
Minding Your Flags Part 2
1h 6m