This tutorial reviews what a deflection policy is and why it should be utilized on the lending side.  We will cover the purpose of deflection, broad-level deflection,  max cost, borrowing libraries, format, age, and item-level deflection.

Author
Heather Black
Subjects
Customization, Lending, OCLC, Intermediate
Products
ILLiad
Duration
1h 3m 21s
Created
January 24, 2014
Updated
July 27, 2017

Resources


Deflection Policies for Lending
1h 3m