Demystifiying International ILL, presented by Robyn Fleming, Metropolitan Museum of Art

Robyn reviews her travels to Europe to expand the resource sharing opportunities for her library, shares experiences in several European libraries, provides insight into issues experienced in attempting to obtain items from international libraries, and describes her best practices in ILLiad

Atlas trainer, Heather Black, follows up with ILLiad processing options: suggested workflows for Lending and Borrowing, routing options for tracking International ILL separately from your routine workflow, and billing and reporting suggestions.