Direct Request is an OCLC processing feature that sends borrowing requests which meet particular criteria directly to OCLC without staff mediation. Sound scary? We will try to relieve those fears with a discussion of the pros and cons of using the service and a review the configurations needed to use this powerful tool to better serve your patrons. Join us for this liberating session!

Author
Heather Black
Subjects
ILLiad 2014 Conference
Products
ILLiad
Duration
1h 0m 13s
Created
March 17, 2014
Updated
April 25, 2014

Just Let It go - Direct Request for Loans and Articles
1h 0m