Overdue Processing
This session will review how to deal with those requests that appear outside the typical ILL workflow. We'll cover Conditional messages, connection manager errors, failed odyssey deliveries, partial receipts and stale request processing.
Details
- Author
- Heather Black
- Subjects
- Borrowing, Overdues, Email Templates, Customization, Email, Basic
- Products
- ILLiad
- Duration
- 0h 12m 5s
- Created
- January 23, 2014
- Updated
- February 05, 2015
Resources
There are no resources
Overdues
Activating the Automatic Overdue Notification Service
2m 28s
Creating an Overdue Notification Schedule
3m 21s
Editing Overdue Notice Email Templates
3m 2s
Managing Overdues
3m 14s