Reviews the workflow for the Direct Request service for articles and loans.

Author
Heather Black
Subjects
Borrowing, Lending, Workflows, OCLC, Advanced, IDS Mentors
Products
ILLiad
Duration
2h 11m 29s
Created
January 24, 2014
Updated
July 27, 2017

Resources


Just Let It Go: Direct Request Loans
1h 12m
Direct Request for Articles
59m 26s