Do you know how to get to your web reports and what they really mean? Do you know you’re keeping all that ILL data, but don’t know what to do with it? Do you wonder why your OCLC statistics aren’t quite the same as your ILLiad ones? Kevin will use this session to provide insight into the wealth of knowledge about your ILL service that is right at your fingertips. Highlights include:

• Differences between ILLiad web reports and OCLC Statistics
• How to export data from your web reports to Microsoft Excel
• Tips for using Custom Search instead of web reports when needed

This session was presented at the 2013  ILLiad International Conference.