The NCIP addon streamlines processing of both lending and borrowing requests automatically within existing ILLiad work flows. Circulation desk staff need only know one system, the local ILS, rather than ILLiad’s circulation functionality too. Patrons only need to look in one place to see all of their loans or outstanding requests. Lending staff no longer have to update requests to shipped and then check the item out in the circulation module. No more pseudopatrons. Everybody wins!

• Understand how ILLiad and Alma can communicate using NCIP via the system addon and how much time this will save your staff.
• Understand how to configure Alma to receive messages from ILLiad.
• Understand how to choose which system does what for you.
• Understand how to troubleshoot configuration problems and item by item problems.