Courier and reciprocal borrowing agreements are great for saving money and time, but how do you track their performance? How do you keep them up to date? How can ILLiad help you comply with the requirements of multiple, sometimes overlapping, agreements? Fortunately, ILLiad makes it easy with a variety of features to help you manage these relationships. Come learn some strategies that are easy to implement and maintain. You will leave with an implementation checklist and a regular maintenance checklist you can adapt for your own use. 

Attendees will learn how to use various features in ILLiad, such as groups, billing categories, custom holdings, print templates, customizations, and web reports and custom searches, to manage and evaluate courier and reciprocal borrowing agreements.