What should you do when you see a stop sign symbol in your ILLiad client system group? What is a Flagged Request anyway and how can you fix it? This class will focus on handling requests that appear outside the typical ILL workflow as well as simple ILLiad client maintenance tasks.

Topics include: 

  • Conditional messages
  • Unfilleds
  • Connection Manager errors
  • OCLC Special Messages
  • Partial receipts
  • Failed Odyssey transmissions
  • Recalls
  • Renewals
  • Flagged requests
  • When the other library doesn't update properly
Author
John Brunswick
Subjects
ILLiad 2015 Pre-Conference
Products
ILLiad
Duration
2h 27m 59s
Created
April 23, 2015
Updated
April 28, 2015

Beyond the Basics Part 1
1h 11m
Beyond the Basics Part 2
1h 16m