Server addons are powerful, but until now have been limited to using the information in your ILLiad database. This presentation will show how a 56 line server addon can leverage the IDS Logic Service to integrate information from library catalogs, OCLC web services, and other data sources to facilitate workflow automation and improve patron service. The presentation will also explore possibilities for workflow automation using transaction information, advanced search criteria, and custom flagging, and how this can be achieved without touching addon code. Staff interaction through custom flags and queues will be discussed, and case studies from 50 diverse libraries will demonstrate the many applications discovered to date.

Learn how Server addons: 

• Function to facilitate communication between other services and technologies and ILLiad.
• Can provide for improved analysis and troubleshooting in ILLiad workflows.
• Can help libraries to take advantage of OCLC web services.