In this presentation I will determine how to gather and analyze statistics from ILLiad and OCLC on Turnaround Times and Fill Rates to answer this question.   I will emphasize how to make reports understandable to a Dean or Director, especially emphasizing the factors that go into the fluctuations of their ups and downs.  Finally, I will emphasize how to compare Turnaround Times and Fill Rates with those of peer institutions.  Is it fair to compare?  How do we present all of this information to a Dean or Director so that they do not make negative conclusions.  How do we present information to meet our goals as a department?

  • How to look up and compare various reports
  • How to decide which format for presenting data is best for a cause
  • How to benefit the needs of the department and institution through reporting
Author
Karen Medin
Subjects
ILLiad 2015 Conference
Products
General
Duration
0h 48m 30s
Created
April 10, 2015
Updated
April 10, 2015