Any ILLiad user in a high volume ILL office spends a large portion of their workday within the client processing and managing requests, performing repetitive actions day in and day out. This presentation will demonstrate how to use the program “AutoHotKey” to create custom keyboard and mouse shortcuts for ILLiad. Shortcuts, personally tailored to your own tastes, have the potential to cut processing times and automate common tasks. Tasks that require several clicks of the mouse can be simplified to the push of a single keyboard button, or a common keyboard command can be moved to the mouse for instant access. Included in the presentation will be a link to a sample script that you can put to immediate use on any ILLiad workstation.

• Making the most of what you have — Learn to easily program keyboard keys and mouse buttons to perform repetitive ILLiad- and ILL-specific tasks. Tailor shortcuts to your personal preferences. Identify the wasted “real estate” on your keyboard and program “worthless” keys to perform ILL tasks. 
• Why you need to replace your mouse — The standard three-button mouse is fine, but you can fill requests FASTER with a 5, 7, or 9 button mouse.
• Empower your ILL staff — Create sharable scripts that give shortcuts and other customizations to others in your department.