Managing Special Collections: Service, Security, Statistics
SPONSORED BY: Atlas Systems and Library Journal
EVENT TIME AND DATE:  Tuesday, July 31, 2012, 2:00-3:00 PM ET/11:00 AM - 12:00 PM PT

Special collections are the jewels of their institutions, yet they also present unique challenges. This program will explore three topics of prime concern to special collections managers and library administrators: enhancing services to researchers, improving collections security, and supporting assessment activities and data-driven management decisions.
Join our panel of experts to learn how special collections and archives are moving into a new era using the latest techniques and tools – including Aeon, an online request and workflow management system that replaces the paper-based user registration forms and callslips that most institutions still use, even in this Internet Age. Discover the multiple benefits of moving special collections user services into the online environment, including the ability to maintain an electronic audit trail for every request and to mine data about collection usage and users.
The program will include a series of brief presentations as well as conversations with the moderators.
Aeon is developed and distributed by Atlas Systems, a leading library software development firm best known for creating the ILLiad interlibrary loan management system.

Panelists:
Lisa Janicke Hinchliffe - Coordinator for Information Literacy Services and Instruction and associate professor, University of Illinois at Urbana-Champaign
Richard W. Oram - Associate Director and Hobby Foundation Librarian at the Harry Ransom Center, University of Texas (Austin)
Mark I. Greenberg - Director of the Special & Digital Collections Department, University of South Florida

Moderators
Christian Dupont - Aeon Program Director, Atlas Systems
Frank Hermes - Senior Advisor, Atlas Systems